Integrate evidence in planning, implementing, evaluating outcomes, and communication to lead collaborative te

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The Case Manager’s Handbook

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● “The Case Manager as Catalyst, Problem Solver, Educator”

● “The Case Manager’s Universe”

● “The Case Management Work Format and Process”

● “Communications and Patient Engagement”

● “Hospital Case Management: Changing Roles and Transitions of Care”

● “New Strategies for Leading a Case Management Department: Today and into the Future”

Recommended Readings:

● “Home Care Case Management, Long-term Care, and Healthcare Reform”

● “Pediatric Case Management”

● “The Aging Population, Medical Advancements, and New Case Management Considerations”

● “Dying in America”

● “Medication Management: A Case Management Call for Action”

● “Pain Management”

● “Our Nation’s Multiculturalism and Challenges to Case Managers”

● “Obesity: The New Epidemic”

● “Behavioral Health with Primary Care: An Integrated Model of Care”

● “Transformative Healthcare Approaches for the Millennial Generation”

● “Home Care Case Management, Long-term Care, and Healthcare Reform”

● “Pediatric Case Management”

● “The Aging Population, Medical Advancements, and New Case Management Considerations”

● “Dying in America”

● “Medication Management: A Case Management Call for Action”

● “Pain Management”

● “Our Nation’s Multiculturalism and Challenges to Case Managers”

● “Obesity: The New Epidemic”

● “Behavioral Health with Primary Care: An Integrated Model of Care”

● “Transformative Healthcare Approaches for the Millennial Generation”

Competency Assessment

This Competency Assessment assesses the following outcome(s):

499M1-1: Integrate evidence in planning, implementing, evaluating outcomes, and communication to lead collaborative teams in delivering patient-centered care.

Summary of Population of Interest and Discussion of Interview with a Healthcare Professional

Directions:

Compose a paper that describes the Population of Interest (POI) that you have chosen and a summary of the interview with a healthcare professional with experience working with your chosen POI.

Potential Focus Populations:

● Chronic Medical Illness Management (choose specific illness): Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), Type 2 Diabetes, Type I Diabetes, Chronic Renal Failure, Renal or Hemodynamic Dialysis, Sickle Cell Anemia, Multiple Sclerosis, Cystic Fibrosis, Crohn’s Disease, Obesity

● Mental Health – Depression, Schizophrenia, Alzheimer’s, Eating Disorders, Post-Traumatic Stress Disorder (PTSD), Bipolar Disorder

● Cancer – all types

● Organ Transplantation

● Pain Management – Chronic

● Home Health/Hospice – choose specific population

● Children with Special Health Care Needs: physical or cognitive disabilities, autism spectrum disorders, premature birth/NICU infants, genetic disorders

Part 1:

The Summary of Population of Interest is where you will justify why this is an important POI. Therefore, you need to supply data and information that supports your choice of POI. You do this by providing background information, statistical support, and specific information about the POI. The paper should not be purely anecdotal information from you or your sources. The paper should focus on the following:

Consider the following questions as you justify the reasons you have chosen this POI:

a. Why is this POI important to the field of nursing? Why is this POI important to study?

b. How does this POI affect the staff/patients/clients?

c. What is the current state of this POI in health care?

d. Is this POI a local, national, or global concern?

2. Make sure to discuss in detail your plan for how you will research this POI.

a. Identify who you would need to contact or meet with to investigate the problem further.

b. Discuss what your plans would be for interviewing staff, other departments, or other disciplines if you were actually in charge of managing this POI at a facility or in the community. This is just interviewing – there should be no formal survey or data collection as this course is not research.

c. How do you plan to search the current literature for appropriate research studies on the topic?

3. Be sure to identify how specific theory and knowledge from each of the following areas contributed to your ability to research and plan a course of action for your chosen POI. Consider how each of the following areas has impacted you, what you have learned in each of these areas, and how these experiences have shaped you as a student and RN:

Specific prior general education courses
Specific prior nursing courses
Your nursing background and experience

Part 2:

For this part of the assessment you will conduct an interview with a professional who works with your particular POI and is preferably a case manager or a participant in case management activities with the chosen POI.

Criteria for the Interview:

● Interviewee should have at least a bachelor’s degree and have been working with the POI for at least one year

● Interviewee should preferably be a registered nurse (RN), but it is acceptable to interview another professional such as a social worker, physician, or ancillary specialist

● Interviewee can work in a variety of different settings, such as acute care, chronic care, or long-term care institutions

● Interview can take place in-person, via phone, email, or other distance format

● There is no time requirement or limit for the interview, just make sure you address all questions.

Step 1 – Identify a professional to interview

Step 2 – Create a list of 10 questions specific to your POI and the professional you have chosen to interview. Questions should be open-ended. Demographic questions do not count and that information should be included in the introductory paragraph of the assessment.

Step 3 – Conduct the interview

Step 4 – Take notes during the interview or record the interview

Step 5 – Write up the interview and turn into the Dropbox

Final Submission Product – Parts 1 & 2

The assessment should follow this format:

Introduction
Discussion of POI
Introduction to who you interviewed – basic information about who the person is, place of employment, primary job responsibilities
List of questions with corresponding answers
Summary of what you learned in this interview process
Conclusion: summarizing Part 1 & 2

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