Managing and Navigating Conflict

Managing and Navigating Conflict

Conflict is an inevitable part of working in higher education student affairs environments. Managing conflict takes finesse, patience, and the ability to be an active listener moving through an ever-changing landscape of student personalities and individual priorities. Whether students are roommates, student leaders, or students at large, disagreements occur within the educational setting. Conflict prevention begins by developing knowledge, resiliency, and coping strategies to assist students in crisis in managing their conflicts.

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Develop a tri-fold brochure to coach students on managing and navigating conflict.

Address the following:

· Introduce your brochure with a rationale that will grab the attention of the students.

· Discuss policies and protocols to minimize or prevent conflict on a higher education campus .

· Identify knowledge, resiliency, and coping strategies required to assist students in managing conflict .

· Develop methods for student leaders to coach peers in addressing necessary conflict in a manner that is beneficial .

The brochure should include graphics that are relevant to the content, visually appealing, and use space appropriately.

Support your brochure with 3-5 scholarly resources.

While APA format is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines,

Rubric: Managing and Navigating Conflict

Rationale

15.0

Not addressed.

Incomprehensibly introduces the brochure with a rationale that grabs the attention of the students.

Minimally introduces the brochure with a rationale that grabs the attention of the students.

Descriptively introduces the brochure with a rationale that grabs the attention of the students.

Specifically introduces the brochure with a rationale that grabs the attention of the students.

Policies and Protocols

20.0

Not addressed.

Ineffectively discusses policies and protocols to minimize or prevent conflict on a higher education campus.

Ambiguously discusses policies and protocols to minimize or prevent conflict on a higher education campus.

Effectively discusses policies and protocols to minimize or prevent conflict on a higher education campus.

Innovatively discusses policies and protocols to minimize or prevent conflict on a higher education campus.

Strategies

20.0

Not addressed.

Poorly identifies knowledge, resiliency, and coping strategies required to assist students in managing conflict.

Unclearly identifies knowledge, resiliency, and coping strategies required to assist students in managing conflict.

Clearly identifies knowledge, resiliency, and coping strategies required to assist students in managing conflict.

Professionally identifies knowledge, resiliency, and coping strategies required to assist students in managing conflict.

Methods

20.0

Not addressed.

Unrealistically develops methods for student leaders to coach peers in addressing necessary conflict in a manner that is beneficial.

Superficially develops methods for student leaders to coach peers in addressing necessary conflict in a manner that is beneficial.

Logically develops methods for student leaders to coach peers in addressing necessary conflict in a manner that is beneficial.

Compellingly develops methods for student leaders to coach peers in addressing necessary conflict in a manner that is beneficial.

Aesthetic Quality

10.0

Not addressed.

Design detracts from purpose. Text and visuals are too simplistic, cluttered, or busy. Little to no creativity or inventiveness is present.

Design is clean, with some exceptions. Audience may not be readily apparent. Visuals do not fully support the message.

Design is clean and audience is apparent. Purposeful integration of appropriate objects, charts, and/or graphs supports the message and enhance the presentation.

Design is professional, visually appealing, and clearly catered to the audience. Skillful handling of text and visuals creates a distinctive and effective presentation.

Mechanics of Writing (includes spelling, punctuation, grammar, language use)

5.0

Not addressed.

Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction are used.

Submission includes mechanical errors, but they do not hinder comprehension. Effective sentence structures are used, as well as some practice and content-related language.

Submission is largely free of mechanical errors, although a few are present. A variety of effective sentence structures and figures of speech are used, as well as appropriate practice and content-related language.

Submission is virtually free of mechanical errors. Word choice reflects well-developed use of practice and content-related language. Sentence structures are varied and engaging.

Format and Documentation of Sources (layout, citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)

10.0

Not addressed.

Documentation of sources is inconsistent and/or incorrect, as appropriate to assignment and style, with numerous formatting errors.

Sources are documented, as appropriate to assignment and style, although some key formatting and citation errors are present.

Sources are documented, as appropriate to assignment and style, and format is mostly correct.

Sources are documented completely and correctly, as appropriate to assignment and style. Format is free of error.

Total Percentage 100

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