Strategic Communication Plan: Coaching Direct Employees
se of the communication is to help the employee see perspectives and possibilities about
Strategic Communications Plan
Overview
The ability to effectively communicate is one of the most in-demand and sought after skills in today’s workforce. As a business professional, you will be expected to not only communicate in a clear and concise way but to do so strategically. These communication skills are necessary to manage personnel effectively and to drive your organization toward its strategic goals and outcomes. Effective communication starts with planning. By developing a strategic communications plan, you will be more intentional in your messages and the actions you ask of your audience. This plan is the foundation for the other assignments in this course. their situation, that’s not in the form of a question. As a result would help them develop and improve.
The goal is to provide a flow in the conversation that will add value to the employee.
The audience will be direct customer service agents that report directly to me.
Key Message. It is to encourage learning, growth, and teamwork.
Supporting Points. Guidance in focusing on the benefits that will enhance performance, deliver excellent customer service, and generating constant revenue, creating a win-win for the customer, employee, and the organization.
Channel Selection. Virtual and written
Action Request. Suggesti
